Terms & Conditions

Welcome to Chroma Art CO.

These Terms & Conditions govern your access to and use of our website, products, services, and content. By accessing our website or placing an order with Chroma Art CO., you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of our website and services.

About Chroma Art CO.

Chroma Art CO. is an online retailer specializing in premium wall art and made-to-order decorative products designed for modern interiors.

Throughout these Terms & Conditions, references to “we,” “our,” and “us” refer to Chroma Art CO., while “you” and “your” refer to any visitor, customer, or user of our website.

Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• Any information provided to us is accurate and complete.

Use of Our Website

You agree to use our website only for lawful purposes.

You may not:

• Violate applicable laws or regulations.
• Attempt to gain unauthorized access to our systems.
• Interfere with website functionality or security.
• Upload malicious code, viruses, or harmful content.
• Use automated tools to scrape, copy, or collect website data without permission.
• Engage in fraudulent, misleading, or abusive behavior.

We reserve the right to restrict or terminate access to our website if these terms are violated.

Product Information

We strive to present our products as accurately as possible.

However, slight variations may occur due to:

• Screen settings
• Device displays
• Lighting conditions
• Printing processes
• Material characteristics
• Manufacturing tolerances

Product images are intended to provide a realistic representation but may not always reflect exact color, scale, or appearance in every environment.

Made-To-Order Products

All products sold by Chroma Art CO. are made to order.

Production begins after an order has been successfully submitted and processed.

Because products are created specifically for each customer:

• Products cannot generally be returned due to change of mind.
• Products cannot generally be exchanged for alternative sizes or options.
• Production may begin shortly after purchase.

Additional details can be found in our Returns & Refunds Policy.

Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to:

• Modify product pricing
• Correct pricing errors
• Update promotional offers
• Adjust shipping charges when necessary

If a pricing error is identified after an order is placed, we may contact you to discuss available options before proceeding.

Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to:

• Accept or decline orders
• Cancel orders suspected of fraud
• Refuse transactions that violate our policies
• Limit quantities purchased

If an order is canceled after payment has been received, an appropriate refund will be issued.

Payment

Payment must be completed before production begins.

By submitting payment information, you confirm that:

• You are authorized to use the payment method provided.
• The payment information is accurate.
• Sufficient funds are available to complete the transaction.

Payments are processed through secure third-party payment providers.

Shipping & Delivery

Delivery estimates provided on our website are estimates only.

While we work hard to ensure timely fulfillment, we cannot guarantee delivery dates.

Delivery may be affected by:

• Carrier delays
• Weather conditions
• Customs inspections
• Public holidays
• Transportation disruptions
• Other events beyond our reasonable control

Further details are available in our Delivery Policy.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, VAT, or import fees imposed by local authorities.

Customers are responsible for any applicable charges unless otherwise stated at checkout.

We do not control or determine customs fees.

Returns, Refunds & Replacements

Because products are made to order, returns and exchanges are limited.

Replacement or refund requests may be available for:

• Damaged products
• Manufacturing defects
• Incorrect products
• Certain qualifying shipping issues

Eligibility requirements are outlined in our Returns & Refunds Policy.

Intellectual Property

All content on this website is protected by applicable intellectual property laws.

This includes but is not limited to:

• Logos
• Branding
• Artwork
• Product images
• Product descriptions
• Graphics
• Website design
• Written content

Unless expressly permitted, you may not:

• Copy
• Reproduce
• Distribute
• Modify
• Sell
• Republish
• Exploit

any content from Chroma Art CO. without prior written permission.

Artwork & Image Usage

Artwork sold through Chroma Art CO. is intended for personal use unless otherwise stated.

The purchase of a physical product does not transfer:

• Copyright ownership
• Reproduction rights
• Commercial usage rights
• Distribution rights

All intellectual property rights remain with their respective owners.

User Content

If you submit reviews, testimonials, comments, photographs, or other content to Chroma Art CO., you grant us a non-exclusive, royalty-free right to use, display, reproduce, and publish such content in connection with our business operations and marketing activities.

You confirm that you have the necessary rights to submit any content you provide.

Limitation of Liability

To the fullest extent permitted by applicable law, Chroma Art CO. shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss
• Service interruptions

arising from the use of our website, products, or services.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

Disclaimer

Our website, products, and services are provided on an “as available” and “as is” basis.

While we strive for accuracy and reliability, we do not guarantee that:

• The website will always be available.
• The website will be free from errors.
• All information will always be current or complete.
• Services will operate without interruption.

Indemnification

You agree to indemnify and hold harmless Chroma Art CO., its affiliates, partners, service providers, and representatives from claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of our website.
• Your violation of applicable laws.
• Your infringement of third-party rights.

Third-Party Services

Our website may integrate with or link to third-party services, including payment processors, fulfillment providers, analytics providers, and social media platforms.

We are not responsible for the practices, policies, or content of third-party services.

Your interactions with third parties are governed by their own terms and policies.

Force Majeure

We shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Government actions
• Labor disputes
• Supply chain disruptions
• Internet outages
• Transportation interruptions
• Public emergencies

Changes To These Terms

We may update these Terms & Conditions from time to time.

Updates become effective upon publication on this page.

Your continued use of our website following any changes constitutes acceptance of the revised Terms & Conditions.

Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have questions regarding these Terms & Conditions, please contact:

studio@chromaartco.com

We appreciate your trust and thank you for choosing Chroma Art CO.

Transforming Atmospheres Through Art.