Last Updated: July 2026

Welcome to Chroma Art Company. We believe that trust is built not only through exceptional products but also through transparency, honesty, and respect for the personal information our customers choose to share with us. Every time you visit our website, browse our collections, create an account, place an order, or communicate with our team, you place confidence in our business. Protecting that confidence is an important part of how we operate.

Founded by Pritam Barman, Chroma Art Company is committed to handling personal information responsibly and using it only for legitimate business purposes that help us provide our products and services. We understand that privacy is important, and we are dedicated to being transparent about the information we collect, why we collect it, how it is used, and the choices available to you.

This Privacy Policy Draft explains the general practices we follow when collecting and processing information through our website and related services. It is intended to help you understand how your information supports your shopping experience while allowing us to provide secure transactions, efficient order fulfillment, responsive customer support, and continuous improvements to our website.

By accessing our website or using our services, you acknowledge that your information may be collected and processed as described in this Privacy Policy.

Information We Collect

To operate our business effectively and provide the products and services you request, we collect different types of information depending on how you interact with our website.

Some information is provided directly by you when you place an order, create an account, or contact our customer support team. Other information is collected automatically through your interaction with our website using standard internet technologies.

The information we collect is limited to what is reasonably necessary to operate our business, process transactions, improve our services, protect our website, and provide customer support.

The categories of information we may collect include:

• Personal identification information.
• Contact information.
• Billing information.
• Shipping information.
• Order details.
• Payment-related information processed through secure payment providers.
• Customer service communications.
• Device and browser information.
• Website usage information.
• Technical information generated during website visits.
• Cookie and similar technology data.

The exact information collected depends on the services you choose to use and the interactions you have with our website.

Information You Provide

When you voluntarily interact with Chroma Art Co LLC, you may provide information that allows us to process your requests and deliver our services.

For example, when placing an order, creating an account, subscribing to updates, or contacting our customer support team, you may provide information such as:

• Full name.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.
• Company name, where applicable.
• Order information.
• Product selections.
• Purchase history.
• Customer support inquiries.
• Information contained within messages you send to us.

If you contact us regarding an existing order, we may also receive information that helps us identify your purchase and understand your request more efficiently.

We request only the information reasonably necessary to complete your transaction, communicate with you regarding your order, respond to your questions, or provide the services you have requested.

If you choose not to provide certain information, some features of our website or purchasing process may not function as intended.

Payment Information

When you purchase products from Chroma Art Company, payment information is processed through secure third-party payment providers.

For your security, we do not intentionally store complete payment card numbers, card verification codes, or other sensitive payment credentials on our own servers.

Payment processing is handled using industry-standard security measures provided by our trusted payment partners. Those providers process payment information according to their own privacy practices, security standards, and legal obligations.

Depending on the payment method selected during checkout, additional information may be collected directly by the payment provider to complete your transaction securely.

Information Collected Automatically

Like many modern websites, our website automatically collects certain technical information when you visit or interact with our pages.

This information helps us understand how visitors use our website, maintain website security, improve performance, identify technical issues, and enhance the overall customer experience.

Automatically collected information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Operating system.
• Device type.
• Screen resolution.
• Language preferences.
• Time zone.
• Pages viewed.
• Products viewed.
• Search activity.
• Referral website information.
• Date and time of visits.
• Session duration.
• Clickstream information.
• General geographic region based on IP address.
• Website performance and diagnostic information.

Most of this information is collected automatically using standard web technologies and is used in aggregated or technical form to improve the functionality, security, and usability of our website.

Although some technical information may be associated with your browsing session, it is generally not used by itself to personally identify you.

Cookies and Similar Technologies

To provide a smooth, secure, and personalized browsing experience, Chroma Art Company uses cookies and similar technologies on its website.

Cookies are small text files that are stored on your device when you visit a website. Similar technologies may include pixels, local storage, tags, scripts, and other tools that help websites remember preferences, improve functionality, measure website performance, and understand visitor interactions.

These technologies may be used for purposes such as:

• Remembering your shopping cart.
• Keeping you signed into your account.
• Saving website preferences.
• Improving website performance.
• Understanding how visitors navigate our website.
• Measuring the effectiveness of marketing campaigns.
• Detecting security issues and preventing fraudulent activity.
• Providing a more personalized browsing experience.
• Supporting website functionality and troubleshooting.

Some cookies are essential for the operation of the website and cannot reasonably be disabled without affecting core functionality.

Other cookies may be used to help us understand website usage, improve customer experience, or provide relevant content and marketing communications where permitted.

Most internet browsers allow you to manage, restrict, or delete cookies through browser settings. Choosing to disable certain cookies may affect the availability or functionality of some features on our website.

As technology evolves, we may occasionally update the cookies and similar technologies used by our website to improve security, functionality, performance, and customer experience while continuing to respect applicable privacy requirements.

How We Use Your Information

At Chroma Art Co LLC, every piece of information we collect serves a specific and legitimate purpose. We do not collect personal information simply because technology allows us to. Instead, we collect and use information only when it helps us provide our products, improve your shopping experience, operate our business responsibly, protect our customers, or comply with applicable legal obligations.

The information we collect allows us to process purchases efficiently, communicate with customers throughout the production and shipping process, provide responsive customer support, improve website performance, and maintain the security of our online store.

Depending on how you interact with our website, your information may be used to:

• Process and confirm orders.
• Verify payment transactions.
• Manufacture and fulfill purchased products.
• Arrange shipping and delivery services.
• Communicate order updates and tracking information.
• Respond to customer service requests.
• Answer questions and provide assistance.
• Manage customer accounts.
• Improve website functionality.
• Personalize your shopping experience.
• Analyze website performance and visitor interactions.
• Detect fraudulent or unauthorized activity.
• Protect the security of our website and customers.
• Maintain internal business records.
• Improve our products and services.
• Comply with applicable legal, tax, accounting, and regulatory obligations.
• Enforce our business policies and website terms where appropriate.

Where permitted by applicable law and based on your communication preferences, we may also use your contact information to share news about new collections, promotions, product launches, special offers, or other updates that may be of interest. You may unsubscribe from marketing communications at any time by following the instructions included within those communications or by contacting us directly.

We continually evaluate how information is used to ensure it remains appropriate, relevant, and consistent with the purpose for which it was originally collected.

Sharing Your Information

Respecting customer privacy is one of the guiding principles of Chroma Art Company.

We do not sell your personal information to third parties.

However, in order to operate our business and provide the products and services you request, certain information must be shared with carefully selected service providers who assist us in delivering our services.

Information may be shared only when reasonably necessary for legitimate business purposes such as:

• Processing payments.
• Manufacturing products.
• Printing artwork.
• Packaging orders.
• Shipping deliveries.
• Fraud prevention.
• Website hosting.
• Customer support.
• Business analytics.
• Technical maintenance.
• Legal compliance.

Each service provider receives only the information reasonably necessary to perform the services they provide on our behalf.

We carefully select providers that maintain appropriate security measures and professional business practices.

Our Print-on-Demand Fulfillment Partner

Because every product offered by Chroma Art Company is made specifically after an order is placed, we work with trusted print-on-demand manufacturing partners to produce and fulfill customer orders.

To manufacture and ship your purchased products, certain order information must be shared with our fulfillment partners.

Depending on the order, this information may include:

• Customer name.
• Shipping address.
• Product selections.
• Artwork specifications.
• Size and finish options.
• Order identification information.
• Shipping preferences where applicable.

Our fulfillment partners use this information solely for the purpose of manufacturing, packaging, and delivering the products you have ordered.

They are not authorized to use your personal information for unrelated marketing purposes on behalf of Chroma Art Company.

Other Service Providers

In addition to our production partners, we work with independent companies that help us operate our business efficiently.

These providers may include businesses that support:

• Payment processing.
• Shipping and logistics.
• Website hosting.
• Cloud storage.
• Fraud prevention.
• Customer communications.
• Analytics and website performance.
• Marketing services.
• Technical support.
• Security monitoring.

Each provider performs specific services that enable us to deliver a reliable shopping experience.

Although these organizations may process certain information on our behalf, they do so according to their own privacy practices, contractual responsibilities, and applicable legal requirements.

Legal Requirements and Business Protection

In certain situations, we may disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable laws.
• Respond to lawful requests from governmental authorities.
• Protect our legal rights.
• Prevent fraud or financial abuse.
• Investigate suspected unlawful activity.
• Enforce our business policies.
• Protect the safety of our customers, employees, business partners, or the public.
• Respond to legal proceedings where disclosure is required by applicable law.

Whenever possible, disclosures are limited to the information reasonably necessary for the specific purpose involved.

Business Transfers

If Chroma Art Company experiences a business transition, such as a merger, acquisition, corporate restructuring, investment transaction, or sale of business assets, customer information may be transferred as part of that transaction where permitted by applicable law.

Should such a transfer occur, reasonable efforts will be made to ensure that customer information continues to receive an appropriate level of protection consistent with this Privacy Policy.

International Data Transfers

As an international online business, information associated with your order may be processed in countries other than the one in which you reside.

For example, your information may be processed by payment providers, production facilities, shipping partners, technology providers, or customer support systems operating in different jurisdictions.

Whenever personal information is transferred internationally, we strive to work with reputable service providers that maintain appropriate security practices and process information for legitimate business purposes.

International transfers are performed only when reasonably necessary to operate our business, fulfill customer orders, improve our services, or comply with applicable legal obligations.

Because privacy laws vary between countries, the level of legal protection available in one jurisdiction may differ from another. Nevertheless, we remain committed to handling personal information responsibly regardless of where processing occurs.

Data Retention

We retain personal information only for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy.

The length of time information is retained depends on several factors, including:

• Completion of customer orders.
• Customer support requirements.
• Business recordkeeping needs.
• Accounting obligations.
• Tax requirements.
• Fraud prevention.
• Legal compliance.
• Resolution of disputes.
• Protection of our legal rights.

When information is no longer required for these purposes, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with our internal practices and applicable legal obligations.

Data Security

Protecting customer information is an important responsibility at Chroma Art Company.

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.

These measures may include secure website technologies, encrypted communications where appropriate, access controls, trusted payment processing systems, system monitoring, and security practices intended to reduce potential risks.

Although we continually work to maintain a secure environment, no website, internet transmission, or electronic storage system can guarantee absolute security.

For this reason, while we make every reasonable effort to protect personal information, we cannot guarantee that unauthorized access or security incidents will never occur.

Customers also play an important role in protecting their information by maintaining secure passwords, safeguarding account credentials, and notifying us promptly if unauthorized account activity is suspected.

Your Privacy Rights

We believe that individuals should have meaningful control over their personal information.

Depending on your location and the laws that apply to you, you may have certain privacy rights regarding the personal information we maintain.

These rights may include the ability to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain personal information where applicable.
• Request restrictions on certain processing activities.
• Object to specific types of information processing where permitted.
• Request a copy of certain personal information.
• Withdraw consent where processing is based on consent.
• Manage marketing communication preferences.
• Request clarification regarding our privacy practices.

Because privacy rights differ depending on applicable laws and individual circumstances, some requests may require identity verification before they can be processed.

In certain situations, legal obligations or legitimate business requirements may require us to retain specific information even after a deletion request has been received.

If you wish to exercise any applicable privacy rights or have questions regarding how your personal information is handled, we encourage you to contact Chroma Art Company using the contact information provided on our website.

Protecting customer privacy is an ongoing commitment for Chroma Art Company. Since its founding by Pritam Barman, our goal has been not only to create premium wall art but also to build lasting relationships based on transparency, integrity, and respect. Every decision we make regarding personal information is guided by those same values, ensuring that your trust remains as important to us as the artwork we create.

Children’s Privacy

At Chroma Art Company, we are committed to protecting the privacy and safety of children online. Our website, products, and services are designed for individuals who are legally capable of making purchasing decisions and entering into online transactions. We do not intentionally market our products to children, nor do we knowingly collect personal information directly from children through our website.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, we encourage you to contact us as soon as possible. Upon receiving a verified request, we will take reasonable steps to investigate the matter and, where appropriate, remove the information from our active records in accordance with applicable legal requirements.

We encourage parents and guardians to take an active role in helping children understand how to use the internet safely, responsibly, and respectfully. Supervising children’s online activities and discussing the importance of protecting personal information can help create a safer online experience for everyone.

If we become aware that personal information has been collected from a child in a manner inconsistent with applicable law, we will take appropriate action to address the situation as promptly as reasonably possible.

Third-Party Links

Our website may occasionally contain links to third-party websites, services, social media platforms, blogs, payment providers, or other online resources that are provided for convenience, additional information, or customer support.

These external websites operate independently from Chroma Art Company and maintain their own privacy practices, terms of use, and security policies.

Once you leave our website and visit a third-party website, your interactions with that website are governed by the policies of the respective organization rather than this Privacy Policy.

Because we do not own or control these external websites, we cannot be responsible for their content, privacy practices, security measures, availability, or the manner in which they collect, use, or share personal information.

We encourage customers to review the privacy policies of any third-party websites they choose to visit before providing personal information or completing transactions through those services.

Including a link to an external website should not be interpreted as an endorsement, guarantee, or representation regarding the products, services, information, or practices offered by that third party.

Marketing Communications

From time to time, Chroma Art Company may send communications designed to keep customers informed about new artwork collections, product launches, exclusive offers, seasonal promotions, design inspiration, company updates, or other information that may be relevant to their interests.

Where required by applicable law, marketing communications will only be sent after obtaining the necessary consent or another lawful basis for communication.

Receiving marketing messages from us is entirely optional. Customers who no longer wish to receive promotional emails or similar communications may update their preferences or unsubscribe at any time by using the unsubscribe link included within our emails or by contacting our customer support team directly.

Choosing to opt out of marketing communications will not affect important transactional communications related to your account or orders. For example, we may still send messages regarding order confirmations, payment verification, production updates, shipping notifications, delivery information, customer service responses, security notices, or other communications necessary to fulfill our contractual obligations or protect your account.

We respect your communication preferences and strive to ensure that any messages we send remain relevant, appropriate, and respectful of your privacy.

Changes to This Privacy Policy

As Chroma Art Co LLC continues to grow, introduce new products, improve our services, adopt new technologies, or respond to changes in applicable laws and industry practices, this Privacy Policy may be updated from time to time.

Updates may reflect changes in how we collect information, how we use personal information, improvements to our security practices, modifications to our business operations, changes in service providers, or developments in applicable privacy regulations.

When updates are made, the revised version of this Privacy Policy will be published on our website together with an updated “Last Updated” date.

For significant changes that materially affect how personal information is handled, we may provide additional notice through our website or other appropriate communication channels where required by applicable law.

We encourage customers to review this Privacy Policy periodically so they remain informed about how their information is collected, used, protected, and managed.

Your continued use of our website after an updated version becomes effective signifies your acknowledgment of the revised Privacy Policy.

Contact Information

At Chroma Art Company, we believe that privacy is built on openness, trust, and clear communication. If you have any questions regarding this Privacy Policy, would like additional information about how your personal information is handled, or wish to exercise any applicable privacy rights available to you, we encourage you to contact our customer support team.

To help us respond efficiently, please include relevant details regarding your inquiry, such as your order number, the email address associated with your purchase or account, and a clear description of your request. Providing complete information allows us to understand your inquiry more quickly and provide the most appropriate assistance.

Founded by Pritam Barman, Chroma Art Company is committed to respecting the privacy of every customer while maintaining the highest standards of professionalism, transparency, and integrity. We recognize that protecting personal information is an ongoing responsibility rather than a one-time commitment, and we continually work to improve our practices as technology, security standards, and customer expectations evolve.

Whether you are visiting our website for the first time or have been a valued customer for years, we sincerely appreciate the trust you place in Chroma Art Company. Safeguarding your information while providing a secure, enjoyable, and reliable shopping experience remains one of the core principles that guide our business every day.