Last Updated: July 2026

Welcome to Chroma Art Co LLC. We appreciate your interest in our artwork and thank you for visiting our website. Whether you are browsing our collections, exploring design inspiration, or purchasing artwork for your home or workspace, we want every interaction with our brand to be enjoyable, transparent, and built on mutual trust.

These Terms of Use explain the general rules, expectations, and responsibilities that apply when you access or use our website, products, and services. They are intended to create a clear understanding between you as a customer and Chroma Art Co LLC regarding the use of our online store and the purchasing process.

Our business was founded by Pritam Barman with the vision of making thoughtfully designed, premium-quality wall art available to customers around the world. Every artwork is created with careful attention to craftsmanship, presentation, and quality, and we believe that every customer deserves an equally thoughtful shopping experience.

By accessing this website, creating an account, browsing our collections, or placing an order, you acknowledge that you have read these Terms of Use and agree to follow them while using our website and services.

Acceptance of These Terms

Your use of this website signifies your agreement to these Terms of Use. If you do not agree with any portion of these terms, you should discontinue using the website before placing an order or creating an account.

These Terms apply to every visitor, customer, account holder, and other individual who accesses or uses our website, regardless of whether a purchase is completed.

We may update these Terms from time to time as our business grows, our services evolve, or applicable laws change. Any revised version will become effective once published on this website unless otherwise stated. Continued use of our website after updates have been posted indicates your acceptance of the revised Terms.

We encourage customers to review these Terms periodically so they remain familiar with the policies governing their use of our website.

Eligibility to Use Our Website

Our website is intended for individuals who are legally capable of entering into binding agreements under the laws applicable in their place of residence.

By placing an order through Chroma Art Co LLC, you confirm that the information you provide is accurate, complete, and submitted in good faith. You also represent that you have the legal authority to use the payment method provided for your purchase.

If you are placing an order on behalf of a business, organization, or another individual, you confirm that you have the authority to act on behalf of that party and to accept these Terms in connection with the transaction.

We reserve the right to refuse service, suspend accounts, or decline orders where we reasonably believe these eligibility requirements have not been satisfied.

Use of Our Website

Our website is provided to help customers discover, evaluate, and purchase premium wall art products in a secure and enjoyable environment.

You agree to use the website responsibly and only for lawful purposes. Activities that interfere with the operation, security, reliability, or intended functionality of the website are not permitted.

While using our website, you agree not to:

• Use the website in violation of applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, servers, or customer accounts.
• Introduce malicious software, viruses, automated attacks, or harmful code.
• Interfere with the normal operation or security of the website.
• Copy, scrape, harvest, or reproduce website content using automated tools without authorization.
• Misrepresent your identity or provide false information during registration or checkout.
• Use our website in any manner intended to harm our business, customers, production partners, or service providers.

We strive to maintain uninterrupted access to our website, but temporary interruptions may occasionally occur due to maintenance, software updates, technical improvements, hosting issues, security measures, or circumstances beyond our reasonable control.

Although we work diligently to provide reliable access, uninterrupted availability cannot always be guaranteed.

Product Information

At Chroma Art Co LLC, we make every reasonable effort to present our products as accurately as possible.

Product descriptions, dimensions, materials, finishes, photographs, lifestyle images, sizing information, and other content are prepared to provide customers with a clear understanding of each product before purchase.

However, certain characteristics of printed artwork naturally vary between digital displays and physical products.

Colors may appear differently depending on monitor calibration, screen technology, mobile devices, ambient lighting, printer characteristics, and material surfaces. Likewise, slight variations in canvas texture, wood grain, framing materials, finishing techniques, and production tolerances are normal characteristics of professionally manufactured products.

Lifestyle photographs are intended to demonstrate how artwork may appear within interior spaces. Furniture, decorative accessories, lighting conditions, and room dimensions shown in promotional images are provided for illustrative purposes and should not be interpreted as exact representations of product size within every environment.

We continuously improve our products and may occasionally update artwork presentations, manufacturing techniques, materials, packaging, or product specifications when such improvements enhance quality or customer experience.

Pricing and Product Availability

We work diligently to ensure that pricing displayed on our website is accurate at the time it is published.

Despite these efforts, pricing errors, technical issues, system malfunctions, or data synchronization delays may occasionally occur.

If an obvious pricing error is identified before an order has entered production, we reserve the right to correct the error and contact the customer regarding the available options before proceeding.

Product availability may also change without prior notice due to production capacity, material availability, supplier changes, fulfillment limitations, or other operational considerations.

Because every order is individually manufactured rather than selected from existing inventory, availability depends upon the production capabilities of our professional fulfillment partners at the time the order is processed.

Temporary unavailability of certain products, sizes, finishes, or production options does not necessarily indicate permanent discontinuation.

All prices displayed on our website are shown in the applicable currency selected for your shopping experience. Applicable taxes, shipping charges, duties, or governmental fees may be calculated separately during checkout where required.

Placing an Order

When you place an order through Chroma Art Co LLC, you are requesting that we begin the production of a custom-made product based on the selections you have made during checkout.

Before completing your purchase, you are responsible for carefully reviewing all order details, including:

• Product selection.
• Artwork choice.
• Size.
• Orientation.
• Frame or finish options, where applicable.
• Quantity.
• Shipping information.
• Billing information.
• Contact details.

Submitting an order confirms that the information provided is accurate to the best of your knowledge.

Because each product is manufactured specifically for the individual order, correcting mistakes after production has begun may not always be possible.

For this reason, we strongly encourage customers to review every aspect of their order carefully before completing the checkout process.

Order Acceptance

Submitting an order does not automatically mean that it has been accepted for production.

After an order is received, several verification steps may occur before production begins. These may include payment authorization, order review, production availability, shipping validation, fraud prevention measures, and confirmation that the requested product can be fulfilled.

An automated order confirmation email simply acknowledges that we have received your order request. It should not be interpreted as final acceptance or confirmation that production has already commenced.

We reserve the right, acting reasonably and in good faith, to decline, cancel before production, or request additional information regarding an order in situations including, but not limited to:

• Incomplete or inaccurate order information.
• Payment authorization issues.
• Suspected fraudulent activity.
• Product availability limitations.
• Technical pricing errors.
• Duplicate orders.
• Compliance with applicable laws or shipping restrictions.
• Circumstances that reasonably prevent successful fulfillment.

Whenever reasonably possible, we will communicate with the customer to explain the situation and discuss available options before taking further action.

Our Production Process

One of the defining characteristics of Chroma Art Co LLC is that every piece of wall art is produced specifically for the customer who orders it.

Rather than maintaining large inventories of pre-manufactured products, we work with experienced professional production partners who manufacture each item after an order has been confirmed.

This made-to-order production model allows us to reduce unnecessary waste, maintain a diverse product catalog, and focus on producing artwork that meets our quality expectations.

Once an order has completed the necessary review and verification stages, production begins using the specifications selected by the customer during checkout. Throughout the manufacturing process, artwork is printed, assembled, finished, inspected, and carefully prepared for shipment using professional production methods designed to achieve consistent quality.

Production timelines may vary depending on seasonal demand, order volume, product type, material availability, manufacturing capacity, and shipping destination. While estimated production times may be provided for planning purposes, they should be considered estimates rather than guaranteed completion dates.

Our commitment throughout every stage of production is to deliver artwork that reflects the premium standards upon which Chroma Art Co LLC was founded. Every order represents more than a transaction—it reflects the trust our customers place in us to create artwork that will become part of their homes, offices, and everyday spaces.

Shipping

At Chroma Art Co LLC, every artwork is created specifically for each customer after an order has been accepted for production. Unlike traditional retailers that ship products from existing warehouse inventory, our products are professionally manufactured using a made-to-order fulfillment process. This approach allows us to offer a carefully curated collection of premium wall art while reducing unnecessary waste and maintaining high production standards.

Once production has been completed, orders are prepared for shipment using trusted shipping partners selected according to the destination and available delivery services.

Estimated production and delivery timeframes displayed on our website are provided as good-faith estimates intended to help customers plan their purchases. While we strive to meet these estimates whenever possible, actual delivery times may vary due to production demand, carrier operations, customs inspections, weather conditions, seasonal shipping volumes, public holidays, or other circumstances beyond our reasonable control.

Risk of loss and responsibility for a shipment generally transfer upon successful delivery to the address provided during checkout. Customers are responsible for ensuring that shipping information is complete and accurate before submitting an order.

If a shipment is returned because of an incorrect address, failed delivery attempts, refusal of delivery, or failure to comply with customs requirements, additional shipping or processing costs may apply before the order can be resent.

Intellectual Property

Everything displayed on the Chroma Art Co LLC website has been carefully created, selected, licensed, or developed for our business and remains protected by applicable intellectual property laws.

This includes, but is not limited to:

• Artwork and illustrations.
• Product photography.
• Website design.
• Brand identity.
• Logos.
• Product descriptions.
• Written content.
• Graphics.
• Icons.
• Collection names.
• Marketing materials.
• Visual layouts.
• Digital assets.

Purchasing a physical product from Chroma Art Co LLC gives you ownership of the physical item itself. It does not transfer ownership of any copyright, trademark, design right, or other intellectual property associated with the artwork or our brand.

Unless expressly authorized in writing, our content may not be copied, reproduced, redistributed, modified, republished, sold, licensed, digitally extracted, reverse engineered, or used for commercial purposes.

We respect the creative work of artists, designers, photographers, licensors, and content creators, and we expect the same respect from everyone who visits or purchases from our website.

Customer Responsibilities

We believe the best shopping experience is built through cooperation between our business and our customers.

Customers are responsible for providing accurate information throughout the purchasing process, including billing details, shipping information, contact information, and product selections.

Before completing an order, customers should carefully review all selected options, including artwork, size, orientation, finish, quantity, and delivery information.

Customers are also responsible for complying with any import requirements, customs regulations, taxes, duties, or documentation that may apply within their own country.

If our customer support team requests additional information to investigate an order-related concern, verify shipping details, or assist with a support inquiry, we encourage timely cooperation so that the matter can be resolved as efficiently as possible.

Respectful communication helps us provide the level of service that we strive to deliver to every customer.

Prohibited Uses

Our website has been created to provide customers with a secure, professional, and enjoyable shopping experience.

To protect our business, our customers, and our service providers, certain activities are strictly prohibited while using our website.

Users may not:

• Violate applicable laws or regulations.
• Attempt unauthorized access to our systems or customer accounts.
• Circumvent website security measures.
• Upload malicious software or harmful code.
• Use automated tools to collect website content without authorization.
• Interfere with the operation or performance of the website.
• Misrepresent personal identity or payment information.
• Submit fraudulent orders.
• Engage in abusive, threatening, defamatory, or unlawful conduct toward our employees, representatives, or service providers.
• Use our intellectual property without permission.
• Attempt to exploit technical vulnerabilities or disrupt website functionality.

We reserve the right to suspend or restrict access to our website where we reasonably believe these standards have been violated.

Third-Party Services

Providing a seamless shopping experience requires cooperation with carefully selected third-party service providers.

These providers may assist with services such as payment processing, website hosting, order fulfillment, printing, shipping, logistics, fraud prevention, analytics, customer communications, and other operational functions necessary to operate our business.

While we work with reputable providers, each independent service operates according to its own policies, procedures, technologies, and business practices.

Interactions with third-party services may therefore also be subject to their respective terms, policies, and operational requirements.

Although we carefully choose the partners that help us serve our customers, we cannot control every aspect of their independent operations.

Disclaimer

We strive to maintain accurate information throughout our website and to present our products honestly and transparently.

However, all information, product descriptions, photographs, dimensions, pricing, availability, and website content are provided to assist customers in making informed purchasing decisions and may occasionally contain typographical errors, technical inaccuracies, or unintentional omissions.

We reserve the right to correct these errors whenever identified and, where appropriate, to update product information, specifications, pricing, or availability without creating an obligation to continue offering outdated information.

Artwork shown on digital displays should also be understood as a representation of the finished product. Variations in monitor settings, mobile displays, lighting conditions, printing processes, materials, and manufacturing techniques may result in reasonable differences between digital previews and physical products.

These natural variations do not necessarily indicate a production defect.

Limitation of Liability

To the fullest extent permitted by applicable law, Chroma Art Co LLC shall not be responsible for indirect, incidental, consequential, special, or punitive losses arising from the use of our website, products, or services.

Our responsibility, where applicable, is intended to remain reasonable and proportionate to the specific circumstances of an order.

We are not responsible for delays or interruptions resulting from circumstances beyond our reasonable control, including carrier disruptions, customs inspections, governmental actions, natural disasters, internet failures, public health emergencies, labor disruptions, or other extraordinary events affecting production or delivery.

Nothing contained in these Terms is intended to exclude or limit any rights that cannot legally be excluded under applicable consumer protection laws.

Indemnification

By using our website, you agree to accept responsibility for your own actions while interacting with our services.

You agree that if your misuse of the website, violation of these Terms, infringement of another person’s rights, or unlawful conduct causes claims, damages, losses, liabilities, or expenses to arise against Chroma Art Co LLC, you will be responsible for those consequences to the extent permitted by applicable law.

This provision is intended to encourage responsible use of our website and to help protect the integrity of our business, customers, and service providers.

Governing Law

These Terms are intended to be interpreted in accordance with the laws applicable to the jurisdiction in which Chroma Art Co LLC is organized and operates, together with any mandatory consumer protection laws that apply to eligible customers based on their place of residence.

Where a disagreement cannot be resolved through good-faith communication, any legal proceedings should be brought before a court or other competent authority with appropriate jurisdiction, unless applicable law requires otherwise.

Nothing in these Terms is intended to limit any consumer rights that are mandatory under applicable law.

Changes to These Terms

As our business grows, introduces new products, expands internationally, or adapts to changes in technology, regulations, and industry practices, these Terms may be updated from time to time.

When material revisions are made, the updated version will be published on this website together with a revised “Last Updated” date.

Continued use of our website after the updated Terms become effective indicates acceptance of the revised version.

We encourage customers to review these Terms periodically to remain informed about the policies that govern their use of our website and services.

Contact Information

Questions regarding these Terms or your experience with Chroma Art Co LLC are always welcome.

If you require assistance regarding an order, have questions about our products, or would like clarification regarding these Terms, we encourage you to contact our customer support team using the contact information published on our website.

When reaching out, including your order number and a clear description of your inquiry will help us respond more efficiently.

Founded by Pritam Barman, Chroma Art Co LLC is committed to conducting business with professionalism, transparency, and respect. We believe that exceptional customer service extends beyond creating beautiful wall art—it also means providing honest communication, fair business practices, and thoughtful support throughout every stage of your experience with our brand.

We sincerely appreciate your trust in Chroma Art Co LLC and thank you for choosing us to create artwork that becomes part of your home, workspace, and everyday life.