Last Updated: July 2026

At Chroma Art Company, we are proud to offer premium wall art to customers across many parts of the world. Our goal is to make beautiful artwork accessible internationally while conducting business responsibly, ethically, and in accordance with applicable laws and regulations governing international trade.

Because our products are professionally manufactured through a global production and fulfillment network, certain legal, regulatory, customs, shipping, and export requirements may apply depending on the destination country. These requirements can occasionally affect whether an order can be accepted, produced, shipped, or successfully delivered.

This Legal & Export Restrictions Policy explains the circumstances under which orders may be limited, delayed, modified, or declined due to legal requirements, international shipping regulations, customs restrictions, government sanctions, or circumstances beyond our reasonable control.

By placing an order with Chroma Art Company, customers acknowledge that international commerce is subject to laws and regulations that may vary between countries and may change without prior notice.

Our Commitment to Responsible International Commerce

Chroma Art Co LLC, founded by Pritam Barman, is committed to operating responsibly in every market we serve.

We believe that beautiful artwork should be enjoyed worldwide while respecting international trade laws, intellectual property protections, customs regulations, and applicable export controls.

Every order submitted through our website is reviewed within the framework of our production capabilities, shipping network, and the legal requirements that apply to the destination country.

While we strive to serve customers globally whenever possible, we cannot guarantee that every product will be available for shipment to every country, territory, or region.

Countries and Regions We May Be Unable to Serve

Our products are fulfilled through a network of professional production partners located in multiple countries. As a result, shipping availability depends not only on our own business operations but also on carrier services, customs regulations, production capacity, and international trade restrictions.

From time to time, we may be unable to accept or fulfill orders destined for certain locations due to circumstances including, but not limited to:

• Government trade restrictions.
• Economic sanctions.
• International embargoes.
• Customs regulations.
• Import prohibitions.
• Export control laws.
• Carrier service limitations.
• Military conflicts.
• Political instability.
• Public safety concerns.
• Natural disasters.
• Severe weather events.
• Regional transportation disruptions.
• Other legal or logistical restrictions that prevent reliable delivery.

These restrictions may change without notice as governments, customs authorities, shipping carriers, or international organizations update their policies.

If we are unable to fulfill an order because of these circumstances, our customer support team will contact the customer whenever reasonably possible.

Compliance With Applicable Laws

Every order placed through Chroma Art Company must comply with the laws applicable to both the country from which the product is shipped and the country to which it is delivered.

We reserve the right to refuse, cancel before shipment, or decline to fulfill any order that we reasonably believe would violate applicable laws, regulations, governmental directives, export controls, customs requirements, sanctions, or other legal obligations.

This commitment helps protect our customers, our production partners, our shipping providers, and the long-term integrity of our business.

Compliance obligations may arise under laws administered by governmental authorities responsible for international trade, customs enforcement, export controls, sanctions, taxation, transportation, consumer protection, or product safety.

Sanctioned or Restricted Destinations

Certain countries, territories, organizations, businesses, or individuals may become subject to international sanctions or trade restrictions imposed by governmental authorities.

To comply with applicable legal obligations, Chroma Art Company does not knowingly process transactions or fulfill shipments that would violate applicable sanctions or export regulations.

If an order cannot legally be processed because of applicable restrictions, we reserve the right to decline or cancel the order before shipment.

These decisions are based on legal compliance rather than customer preference and may occur even after an order has initially been accepted if new restrictions arise before shipment.

Import Requirements

Customers are responsible for ensuring that products ordered through Chroma Art Company may legally enter their destination country.

Every country maintains its own import requirements regarding products entering its borders. These requirements may include customs inspections, documentation requirements, import permits, taxation, duties, or other regulatory procedures.

While we make every reasonable effort to prepare shipments accurately, we cannot guarantee that every shipment will clear customs without inspection or additional documentation.

Import requirements are determined solely by the authorities of the destination country and remain outside our control.

Customs Duties, Taxes, and Government Charges

International shipments may be subject to customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs processing fees, or other government-imposed charges.

These charges are determined by customs authorities within the destination country rather than by Chroma Art Co LLC.

Unless expressly stated otherwise during checkout, customers are solely responsible for any customs duties, import taxes, governmental fees, or similar charges associated with receiving an international shipment.

Failure to pay required customs charges may result in delays, customs holds, returned shipments, abandonment of packages, or disposal of goods by customs authorities according to local regulations.

Customs Delays

International shipments occasionally experience customs inspections that extend delivery times beyond normal carrier estimates.

These inspections are conducted independently by customs authorities and remain outside the control of Chroma Art Co LLC, our production partners, and our shipping carriers.

While we understand that delays can be frustrating, customs clearance times vary considerably between countries and cannot be predicted or expedited by our customer support team.

Estimated delivery dates should therefore be considered estimates rather than guarantees, particularly for international shipments.

Carrier Limitations

Shipping carriers occasionally suspend or restrict delivery services to certain destinations.

These temporary service interruptions may result from:

• Severe weather.
• Natural disasters.
• Political instability.
• Transportation disruptions.
• Public health emergencies.
• Labor strikes.
• Security concerns.
• Military activity.
• Infrastructure failures.
• Other extraordinary events.

If carrier limitations prevent shipment of an order, we will make reasonable efforts to notify affected customers and determine an appropriate course of action based on the circumstances.

Product Availability Across Different Regions

Not every product offered by Chroma Art Co LLC is available in every country.

Availability depends upon multiple factors, including:

• Production facility locations.
• Material availability.
• Regional manufacturing capabilities.
• Local shipping networks.
• Carrier restrictions.
• Country-specific regulations.
• Packaging requirements.
• Import limitations.

As a result, certain artwork sizes, print formats, framing options, or product variations may be unavailable for shipment to particular destinations.

Product availability may also change over time as our fulfillment network expands or adjusts its production capabilities.

Accuracy of Customer Information

To ensure successful international delivery, customers are responsible for providing complete and accurate shipping information.

Incorrect or incomplete information may lead to customs delays, returned shipments, delivery failures, or additional processing costs imposed by carriers or customs authorities.

Customers should carefully verify:

• Recipient name.
• Delivery address.
• Postal code.
• Telephone number.
• Country selection.
• Regional information.

Accurate information helps minimize delays and improves the likelihood of successful delivery.

Intellectual Property Protection

All artwork, designs, images, graphics, logos, product photography, written content, branding elements, and other original materials displayed by Chroma Art Company remain protected by applicable intellectual property laws.

Purchasing a physical product does not transfer ownership of any copyright, trademark, design rights, or other intellectual property associated with the artwork.

Unless expressly authorized in writing, customers may not reproduce, scan, digitally distribute, commercially exploit, modify, manufacture, license, or otherwise use our artwork beyond the intended personal enjoyment of the purchased product.

We actively respect the intellectual property rights of artists, creators, licensors, and copyright owners, and we expect the same respect from everyone interacting with our brand.

Circumstances Beyond Our Reasonable Control

Occasionally, events occur that cannot reasonably be anticipated or prevented.

These circumstances may include:

• Natural disasters.
• Earthquakes.
• Floods.
• Hurricanes.
• Wildfires.
• Pandemics.
• Government actions.
• International conflicts.
• Civil unrest.
• Cybersecurity incidents.
• Transportation interruptions.
• Supply chain disruptions.
• Manufacturing interruptions.
• Utility failures.
• Communication network outages.

When circumstances beyond our reasonable control affect production or international shipping, delivery schedules may be impacted despite our best efforts.

During such events, our team will continue communicating with customers whenever updated information becomes available.

Our Commitment

At Chroma Art Company, compliance is not simply about following regulations—it is about operating responsibly, protecting our customers, respecting international trade requirements, and maintaining the integrity of the relationships we build around the world.

Every artwork we create represents creativity, craftsmanship, and a commitment to quality. We believe these same values should guide the way we conduct international business.

As our company continues to grow, we remain dedicated to providing transparent communication, responsible global shipping practices, and respectful customer service while complying with the legal and regulatory requirements that help international commerce operate safely and fairly.

Thank you for choosing Chroma Art Company. We appreciate the trust you place in our business and look forward to delivering artwork that inspires homes around the world while conducting every aspect of our business with professionalism, integrity, and respect for applicable international laws and regulations.